For Refund Stacker clients

Recover the margin you already earned

Refund Stacker already recovers what Walmart owes you on the Marketplace. If you also sell wholesale to Walmart, Amazon, Target or other retailers, they short-pay you there too. Vendormint gets that money back. You pay only on what we recover.

Read-only access. Nothing if we recover nothing. Your data is never used to train AI.

Money you earned slips away in deductions

3% to 8%

of a supplier's sales typically goes to retail deductions.

Not every deduction is recoverable. Our audit finds the ones that are.

01

Missed because no one sees it

Deductions arrive as short codes buried in remittances, spread across several retailer portals. Many are small, so only the big ones get checked.

02

Lost because the window closes or proof is missing

Dispute windows expire before anyone gets to them, or the PO, bill of lading or proof of delivery is hard to pull, so the claim is denied or abandoned.

What we recover when you sell wholesale

Shortage, pricing and compliance deductions

We check each deduction against your orders, invoices and proof of delivery, then dispute the invalid ones and work the appeals.

Overages delivered but never invoiced

The retailer received more than you billed, or a whole order was never invoiced. We match every receipt to an invoice so you can send a rebill. Rebills can be paid in as little as 48 hours.

Settlement payments sent to the wrong place

Deductions booked to the wrong PO and repayments credited to the wrong supplier number. We reconcile settlement reports line by line.

Returns deductions

Retailers deduct for goods sent back as damaged, overstock or the wrong item. We check each one against your terms and dispute the ones that don't hold up.

Two identical orders. One was never paid.

One Vendormint client shipped two identical Walmart orders a week apart. Walmart received both, but the second was never invoiced, so it was never paid.

MeasureInvoiced orderMissed order
Ordered2,010 cases2,010 cases
Received by Walmart1,968 cases2,058 cases, 48 over
Invoiced$260,995None
Paid$258,359$0 for nine months

We match every receipt to an invoice by order and item, so orders like this get found and rebilled.

How it works

01

Free Opportunity Report

You authorize read-only access to your retailer accounts. We show you what is recoverable, by claim type and deadline.

02

You decide

If you go ahead, you sign the agreement and we connect your data.

03

We file, recover and report

We file the claims and work the disputes. You see every claim and every dollar in your portal.

Our fee is 30% of what we recover. Nothing if we recover nothing, and no flat fee. We look back 2 years at Walmart; other retailers follow their own policy.

Operators who have done this before

More than 90 years of combined experience in retail audit and supply chain, working as an extension of your finance team.

Subject matter experts

The deduction and dispute specialists who work your claims

Angela Gautney

Angela Gautney

Sr. Manager, Dispute Mgmt

15+ years in chargeback recovery. Started at Walmart managing dispute teams. Fluent in HighRadius, Retail Link, SQEP, OTIF.

Subject matter expert
Shelly Ickes

Shelly Ickes

Manager, Dispute Mgmt

25+ years Walmart experience in dispute resolution and reverse logistics.

Subject matter expert
Brad Martin

Brad Martin

Director of Product Solutions

SaaS product management expert. Prior roles at Gordon Food Service, Nuqleous, SupplyPike and Atlas Technology Group.

Subject matter expert

Former Walmart merchants

They have sat on the retailer's side of the table

Dallas Counts

Dallas Counts

Co-Founder & Chief Operations Officer

15+ years in retail operations at Walmart, Sam's Club and Flywheel. Former Sr. Director of Merchandising, and of Entertainment, Toys and Seasonal eCommerce.

Former Walmart merchant
Colton Dillard

Colton Dillard

SVP of Client Services

Former Walmart Senior Merchant and founder of Arc Retail Group. 10+ years guiding suppliers through the Walmart and Sam's Club ecosystem, from compliance and deductions to category growth.

Former Walmart merchant

Vendormint has brought clarity and efficiency to our deduction management process. Their expert team uncovered opportunities we hadn't identified, streamlined claims resolution, and provided invaluable insights.

BS
Barry S.
SVP of Finance - AX Beauty Brands Global LLC

We left our previous provider because we weren't getting the support we needed when complex deductions challenged their tech stack. Having experts like you makes a meaningful difference.

VP
VP of Finance
Beauty & Skincare Brand

Just having you guys in our corner, it alleviated so much pain. Trying to navigate through all of this, not knowing what I'm looking at and how to combat things, it's just been an utter nightmare until now.

DS
Director of Supply Chain
Child & Pet Supplier

Start with your free Opportunity Report

See what is recoverable before you commit to anything.

Get my free Opportunity Report →

Questions? Greg Porlier, VP of Sales, gregp@vendormint.com