Frequently Asked Questions

Got a question about Vendormint™ and how we can help you dispute invalid deductions, ensure compliance, and optimize operations? Learn more in our FAQ!

Vendormint™ offers a unique combination of expert-managed services, retailer-specific insights, and a performance-based pricing model across 50+ unique retailers. With no software to learn and no upfront costs, we provide a seamless, stress-free solution to maximize your recoveries.

Vendormint™ operates on a transparent, contingency-based pricing model. We only succeed when you do, and our fees are based on the revenue we recover for you, with no upfront costs or hidden charges.

Our team has over 30 years of combined experience working with 50+ retailers. Our team has successfully recovered hundreds of millions of dollars for suppliers by managing deductions and compliance with unmatched precision. If your business faces deductions or compliance challenges, we’re here to help.

Unlike software-based platforms, Vendormint™ provides expert-managed services tailored to your needs. While some companies offer services for a handful of retailers, we handle over 50 retailers, providing full coverage.

Getting started is easy! Request a free Opportunity Report to identify unclaimed deductions and compliance risks. Once you review your custom report, you’ll sign a simple agreement, and our team will take it from there.

Our team stays updated on retailer programs and requirements, such as Walmart’s OTIF and SQEP, Kroger’s ORAD, and Target’s OTFR rules. We proactively identify gaps and help you avoid penalties through detailed audits, tailored strategies, and real-time updates.

Vendormint™ supports over 50 major retailers, including Walmart, Target, Kroger, Costco, Home Depot, and more. Our expertise spans a wide range of retailer-specific rules and deduction types, ensuring you’re covered wherever you operate. 


While timelines can vary depending on the complexity of claims and retailer response times, most clients start seeing recoveries within the first few weeks of working with Vendormint™. We keep you updated every step of the way.

Absolutely! Vendormint™ integrates seamlessly with your existing processes and can complement your internal teams by taking on the most time-consuming tasks, such as dispute filing, compliance management, and contract reviews.


Even if you’re managing claims in-house or using another service, Vendormint™ can identify unclaimed opportunities and recover additional revenue. Our team specializes in uncovering deductions that others may overlook.


No software setup is required. Vendormint™ provides a fully managed service, so you don’t have to deal with complicated tools or dashboards. We handle all the technical details for you.

Yes! We specialize in recovering both historic and ongoing deductions. Our team performs detailed audits to ensure no opportunity is missed, regardless of how far back the deductions go (subject to retailer policies).

We handle a wide range of deduction types, including shortage claims, overage claims, compliance-related deductions, pricing discrepancies, and more. Our expertise spans multiple retailer-specific processes.

Yes, we support retailer compliance programs by identifying gaps in your operations and helping you meet requirements like SQEP, OTIF, ORAD, or OTFR. Our experts proactively manage compliance risks.

If a claim is denied, our team reviews the denial, escalates it as needed, and continues pursuing recovery until all options are exhausted. We’re committed to maximizing your recoveries.

Vendormint™ primarily works with suppliers selling to major brick-and-mortar retailers in virtually any industry, such as consumer goods, food and beverage, electronics, and more.

We prioritize security and confidentiality by implementing robust data protection measures. Your information is stored securely and used only for managing your deductions and compliance needs

Vendormint™ combines cutting-edge technology with expert-managed services to deliver unmatched results. Our platform leverages advanced analytics, automation, and retailer-specific insights supported by a dedicated team of experts. Unlike competitors that rely solely on AI and machine learning, we integrate human expertise to ensure every deduction is handled with precision and tailored strategies, maximizing your recoveries and compliance success.

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