Insights for Retail Suppliers
Expert guidance from the team that does it every day. Take a deep dive into deduction recovery, retailer compliance, and supply chain optimization.
Holiday Deduction Management & Retail Compliance
Expert strategies for managing retailer deductions, compliance fines, and disputes during peak season - when the stakes are highest.
Avoiding Costly Mistakes: A Deep Dive into Compliance & Dispute Management
Brad Martin and Angie Gautney discuss advanced deduction recovery strategies with major retailers including Walmart and Target.
Walmart Profitability and Growth: Strategies for Suppliers in Uncertain Times
How CPG brands can navigate tariffs, compliance fines, and complex retailer relationships to drive growth while protecting margins.
The Walmart Supplier Quality Excellence Program (SQEP)
Learn about SQEP defects, fine structures across all three phases, and how to stay compliant - or dispute invalid chargebacks when they hit.
Walmart On Time In Full (OTIF) Compliance
Understanding Walmart's OTIF KPIs - the 90%, 95%, and 98% thresholds, how fines are calculated, and how to keep your scorecard clean.
What Are OS&D Deductions?
Breaking down over, short, and damaged deductions at Walmart, Target, and Kroger - how they're coded, what documentation you need, and how to dispute them.
Practical guidance for retail suppliers
Retailer deductions, compliance penalties, and chargebacks quietly erode supplier margins every month. Our resources break down how programs like Walmart OTIF and SQEP, Target SPM, and OS&D deductions actually work - and the documentation, dispute windows, and processes you need to recover what you are owed.
New articles cover the tactics our recovery team uses day to day: reading deduction codes, assembling proof of delivery and bills of lading, hitting retailer dispute deadlines, and fixing the root causes of recurring losses. Everything here is written by the people who dispute these deductions for a living, so you can put it to work across Walmart, Target, Kroger, and 50+ major retailers.
Stop Losing Revenue to Retailer Deductions
No upfront costs. No software. Just a dedicated recovery team working for you.
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